Terms and Conditions

Thank you for visiting our website. We trust you will enjoy your online experience and find the products, services and general advice we offer valuable. Before you jump in, however, please take the time to read these Terms and Conditions. Throughout the website, the terms “we”, “us” and “our” refer to greengrub Wooden Toys.

Acknowledgement & Acceptance

This website, including e-commerce store, is owned and operated by greengrub Wooden Toys (ABN: 47 563 430 118), an ASIC registered business.

If you continue to browse and use this website you are agreeing to comply with, and be bound by, the following Terms and Conditions of use which, together with our Deliveries & Returns Policy and Privacy Policy, govern our relationship with you, and all other users, in regards to this website.


- Conditions of Use

Unauthorised or unlawful use of this website may give rise to a claim by us for damages and/or charges for a criminal offence.

You must not interfere or attempt to interfere with any part of the functioning of our website. You must not transmit, or attempt to transmit, any material of any kind to our website which contains, or could contain, a virus, malicious computer code or other harmful component or otherwise attempt to alter any of the content on our website.

- Governing Law
Your use of our website is governed by, and enforced in, accordance with the laws of the State of Queensland, Australia. As such, any disputes arising from the use of this site are exclusively subject to the jurisdiction of the courts of the State of Queensland, Australia.

- Copyright
Unless otherwise advised, all content including but not limited to, logos, designs, graphics, photographs, text, images and audio and video productions on this website is the property of greengrub Wooden Toys or our respective suppliers/ manufacturers and is protected by Australian and International copyright laws.

You may not license, derive works from, modify, or sell any content or information obtained from this website without our written consent. Commercial use for any purpose of any content within this website is strictly prohibited without prior express written consent being granted by greengrub Wooden Toys.

Sharing, redistribution and reproduction of content for personal or non-commercial purposes, both online and off-line, is allowed and encouraged provided this content is attributed to ‘greengrub Wooden Toys’.

If you contribute content or information by posting on our website, generally through product reviews or Blog comments, you grant us unrestricted use and royalty-free rights and license to use this content for any purpose. Language used must be mild and suitable for viewing by any age group, including children. We reserve the right to remove any content from our site for any reason at our sole discretion.

- Limitations of Liability
Our website content is general in nature and provided for information purposes only. While we take full care in preparing and reviewing content for our website we cannot guarantee accuracy, currency or completeness of the content on this website. Additionally, greengrub Wooden Toys does not endorse any user-generated content submitted by you, or others, and accepts no responsibility for any content posted by users of our website.

Unless expressly outlined in these terms and conditions, we will not be liable for any loss or damage, either direct or indirect, or consequential loss or damage however caused which may be suffered or incurred in respect of the use of our website except to the extent that liability cannot be excluded by law.


- Allergies
Our products (branded “greengrub” on each product) and those we on-sell from other manufacturers are made from, and finished in, non-toxic materials. In rare cases however some individuals may have allergic reactions to these materials.
Given our products are generally designed for use by children we strongly recommend you slowly introduce any new product to the child and monitor until you are satisfied there is no risk of allergic reactions. Please email us by clicking here if you would like further information.

- Availability
Products available on our website include those handmade by us (greengrub branded) and others made by quality manufactures which we resell.

greengrub brand; as these products are handmade by us to order products are generally not available for immediate dispatch or posting unless otherwise advised. We commence making your greengrub branded products once your order payment has cleared. Manufacturing and finishing times vary with the size, complexity and availability of raw materials. General guidelines in regards to these times are provided in each greengrub branded product’s web page within the ‘product description’ section however these are not guaranteed.

Other brands; we hold reasonable stocks of products we resell and these are generally dispatched or posted within twenty four (24) hours from receiving cleared payment for your order. In instances we are out of stock of your ordered product we will send you email notification within twenty four (24) hours advising the length of the expected delay and an offer to supply an equivalent substitute product, store credit or refund.

In general, at times some products and services may not be available on our website. Products and services may also change from time to time. We will endeavor to advise you in advance of any availability issues or changes via our website however this may not always be possible.

- Variations
All our products contain natural materials and utilise various manufacturing processes and as such, each product is unique and may differ from that shown within photographs on our website. Product characteristics such as colour, grain, texture, weight and strength can and do vary between products. By purchasing products from this website you accept these variations and further agree these variations are not reason in themselves to request a product/s return or refund.

You can be assured all our products are ‘fit for purpose’ and have been individually inspected for quality prior to posting out to you.

- Ordering Process & Pricing
By placing an order on this website you are making an offer to purchase a product or service from us at the price, including any other charges, displayed at the time of placing your order. We reserve the right to accept or reject your offer for any reason including, but not limited to, suspicious payment information, personal details or order characteristics.

Displayed prices and charges are in Australian Dollars (AUD) and are current at the time of placement on our website however may change at any time for any reason. You are responsible for any other charges not displayed on our website which may apply on delivery, including but not limited to, Customs Duties, Taxes, Government charges or Courier re-delivery charges due to provision of incorrect address details or access issues.

Online order value, not including postage charges, placed on this website is limited to a maximum of $500 AUD. If you wish to place an order of greater value please contact us by clicking here.

Updates & Changes

These Terms & Conditions may be amended from time to time with updates appearing on this page. You should check this page regularly to ensure that you are aware of any changes. Your continued use of this website following any changes indicates your acceptance of changes.


greengrub Wooden Toys uses best efforts to prepare and maintain information within this website. Information including, but not limited to, product descriptions and prices is provided in good faith on an “as is” basis at the time of publishing. We reserve the right, however, to change, make correction or adjust prices at any time at our sole discretion.

© greengrub Wooden Toys 2014-2021. All rights reserved.